A career with purpose

At YHA Australia, we’re on a mission to make the world a more connected and sustainable place. Want to join us on the journey?

At YHA Australia, we’re on a mission to make the world a more connected and sustainable place. Want to join us on the journey?

Three YHA colleagues standing together at their workplace
Friends taking a photograph together at the Byron Bay lighthouse

Exploring Byron Bay together

Bringing people together and creating unforgettable experiences

YHA is about much more than just a place to sleep. We’re a for-purpose, member-owned organisation connecting people with amazing places across Australia.

Since 1939, our teams have been creating welcoming spaces in cities, coastal communities and regional destinations.

As a proudly B Corp-certified organisation and recognised as a Great Place to Work, we reinvest in our places, communities and the environment, with a purpose to create an open and accommodating world where life flourishes.

Purpose driven and values-led

Collaborate, listen & connect

We listen first and speak respectfully, creating psychological safety so ideas and people connect to solve problems together.

Care for people & planet

We make safe, sustainable choices that include and uplift all of our people, communities and the natural places we’re part of.

Create positive experiences

We make it easy, safe and welcoming for guests and team members, resolving issues constructively and leaving people feeling valued.

Always evolving

We improve how we work, small steps and bold ideas, balancing innovation with safety, risk awareness and good governance.

Why work at YHA?

Every day, our team members bring talent, energy and passion to their roles, and we’re committed to making sure everyone is recognised, valued, and empowered. We proudly celebrate the different cultures and backgrounds in our team, and believe that when our team feel supported, they truly thrive.

That’s why we’ve created YHA+, a benefits program designed to support and celebrate what matters most to our team members – both inside and outside the workplace.

Explore all YHA+ benefits (PDF)

*Qualifying service and other conditions apply. Free accommodation requires more than six months’ continuous service; wellbeing days, volunteer leave and cultural leave require more than six months’ service. Flexibility depends on the role and business needs. See the YHA+ guide for full details.

Explore the benefits

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    Growth & opportunity

    Whether you want to develop new skills, explore career pathways, or receive recognition for your hard work, we provide opportunities for continuous learning and career advancement.

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    Flexibility to work your way

    Life is dynamic, and we recognise that work should be adaptable. Our flexible policies empower you to find the right balance between your professional and personal life, ensuring you can thrive in both. Rosters are provided at least two weeks ahead, with flexible shifts and hybrid work on offer where the role allows.

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    Social responsibility

    We are committed to making a positive impact on society and the environment. By supporting ethical business practices and social responsibility through local partnerships, volunteer leave and cultural learning opportunities, we ensure that our employees are part of an organisation that cares about the world beyond profits.

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    Caring for your health & wellness

    Our wellbeing initiatives are designed to support your physical, mental, and emotional health, ensuring you can perform at your best while feeling valued and cared for. Free and confidential EAP support is always available, and we regularly participate in team events and fundraisers, like One Foot Forward, to put our care for mental health into practice.

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    Open & transparent communication

    We ensure that every employee has a voice, and we actively listen to feedback to create a culture of continuous improvement and innovation. Monthly CEO Chats, an open Innovation Station, and regular team surveys and check-ins foster an environment of collaboration to stay informed, share ideas and help improve how we work.

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    Rewards & benefits

    We reward hard work with financial perks and exclusive benefits. From travel deals to referral incentives, we provide meaningful discounts to help you save more and enjoy more.

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    Growth & opportunity

    Whether you want to develop new skills, explore career pathways, or receive recognition for your hard work, we provide opportunities for continuous learning and career advancement.

  • var(--variable-wA8kwJDwB)

    Flexibility to work your way

    Life is dynamic, and we recognise that work should be adaptable. Our flexible policies empower you to find the right balance between your professional and personal life, ensuring you can thrive in both. Rosters are provided at least two weeks ahead, with flexible shifts and hybrid work on offer where the role allows.

  • var(--variable-wA8kwJDwB)

    Social responsibility

    We are committed to making a positive impact on society and the environment. By supporting ethical business practices and social responsibility through local partnerships, volunteer leave and cultural learning opportunities, we ensure that our employees are part of an organisation that cares about the world beyond profits.

  • var(--variable-wA8kwJDwB)

    Caring for your health & wellness

    Our wellbeing initiatives are designed to support your physical, mental, and emotional health, ensuring you can perform at your best while feeling valued and cared for. Free and confidential EAP support is always available, and we regularly participate in team events and fundraisers, like One Foot Forward, to put our care for mental health into practice.

  • var(--variable-wA8kwJDwB)

    Open & transparent communication

    We ensure that every employee has a voice, and we actively listen to feedback to create a culture of continuous improvement and innovation. Monthly CEO Chats, an open Innovation Station, and regular team surveys and check-ins foster an environment of collaboration to stay informed, share ideas and help improve how we work.

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    Rewards & benefits

    We reward hard work with financial perks and exclusive benefits. From travel deals to referral incentives, we provide meaningful discounts to help you save more and enjoy more.

  • var(--variable-wA8kwJDwB)

    Growth & opportunity

    Whether you want to develop new skills, explore career pathways, or receive recognition for your hard work, we provide opportunities for continuous learning and career advancement.

  • var(--variable-wA8kwJDwB)

    Flexibility to work your way

    Life is dynamic, and we recognise that work should be adaptable. Our flexible policies empower you to find the right balance between your professional and personal life, ensuring you can thrive in both. Rosters are provided at least two weeks ahead, with flexible shifts and hybrid work on offer where the role allows.

  • var(--variable-wA8kwJDwB)

    Social responsibility

    We are committed to making a positive impact on society and the environment. By supporting ethical business practices and social responsibility through local partnerships, volunteer leave and cultural learning opportunities, we ensure that our employees are part of an organisation that cares about the world beyond profits.

  • var(--variable-wA8kwJDwB)

    Caring for your health & wellness

    Our wellbeing initiatives are designed to support your physical, mental, and emotional health, ensuring you can perform at your best while feeling valued and cared for. Free and confidential EAP support is always available, and we regularly participate in team events and fundraisers, like One Foot Forward, to put our care for mental health into practice.

  • var(--variable-wA8kwJDwB)

    Open & transparent communication

    We ensure that every employee has a voice, and we actively listen to feedback to create a culture of continuous improvement and innovation. Monthly CEO Chats, an open Innovation Station, and regular team surveys and check-ins foster an environment of collaboration to stay informed, share ideas and help improve how we work.

  • var(--variable-wA8kwJDwB)

    Rewards & benefits

    We reward hard work with financial perks and exclusive benefits. From travel deals to referral incentives, we provide meaningful discounts to help you save more and enjoy more.

Some of our team’s favourite perks

✓

Free stays across our network, saving you money while you explore more of Australia.

✓

25% off food and 50% off hot beverages at all YHA-operated cafes and bars.

✓

A generous benefits platform giving you access to a variety of retail and travel discounts.

✓

Training and learning pathways both in-house and externally, including Co-Learn courses through Torrens University.

✓

Additional leave including Women’s Health Leave, Parental Leave and Give Back Time volunteer days.

Eligibility and conditions apply. Free accommodation requires more than six months’ continuous service. See the YHA+ guide for full details.

Find your perfect fit at YHA Australia

Here you can learn, grow, and build a career that takes you places. No two roles at YHA are the same. From reception to housekeeping, food & beverage to property management, our roles are as diverse as our team is. Find where you fit, and where you could go next.

MODE by YHA

Be part of what’s next.

Opening in Sydney in May 2027, MODE will bring new roles and fresh opportunities to build your career with YHA.

Explore MODE

Relaxing in the sun · MODE by YHA

Real people with real careers

YHA Australia is more than a job, it’s a place to belong. Some of our team join us for a season, others have worked with us for decades. With properties across Australia and roles in every part of the organisation, YHA is a place to learn new skills, try different things, and build a career that keeps moving. Hear from our team about where their YHA journey has taken them.

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Harry Clarke

Shift Manager · YHA Sydney Central · 2025 spotlight

“I came to YHA for a placement year. Three years later, I’m a shift manager, I’ve MC’d a company-wide conference, won an Emerging Leader Award, and spent three weeks working overseas with Hostelling International across Scotland.”

01 / 04

Stories and role titles reflect YHA’s 2025 Integrated Report. Individual experiences and opportunities vary.

A team you can belong to

A team you can belong to

Wherever you work at YHA, you’ll find people who share your sense of purpose and live our values every day. Organisation-wide conferences, award nights, team fun runs and shared ski trips bring us together from across the country to learn, celebrate and have some fun along the way. It’s a chance to step away from the everyday, share new experiences and connect with people who make YHA what it is.

YHA colleagues spending time together at team events
YHA colleagues spending time together at team events
YHA colleagues spending time together at team events
YHA colleagues spending time together at team events
YHA colleagues spending time together at team events
YHA colleagues spending time together at team events

Flourish 2026, City2Surf, Thredbo and team moments. Flourish photography: Ken Butti.

Great Place to Work Certified 2027, Australia

Recognition shaped by our people

Great Place to Work Certified · 2027

Our people say YHA is a great place to work.

YHA · 2025

85%

YHA · 2024

77%

Typical Australian company

60%

Employee survey results · 2024 and 2025

Certified B Corporation

Better for people and better for the planet

YHA is Australia’s first owned and operated accommodation network to become a Certified B Corporation. That means we’re independently recognised for balancing people, planet and profit, and for using travel to make a positive difference.

B Corp is not a badge we bought. B Lab independently assesses how we treat our crew, our communities and the environment, and we recertify every three years.

We’re owned by our members, so the profit we make goes back into our properties, our communities and the environment. When you join YHA, your work is part of that impact every day.

Explore our impact

87.2

YHA B Impact score

80

Qualifies for B Corp certification

50.9

Median for ordinary businesses that complete the assessment

Certified December 2025 · B Lab assessment

A walk through the forest · YHA Born to B
A walk through the forest · YHA Born to B

Born to B. Meet the people behind our purpose.

Explore the series

  • Born to be fair

  • Born to connect

  • Born to be green

  • Born to be accountable

  • Born to be for our members

  • Born to be fair

  • Born to connect

  • Born to be green

  • Born to be accountable

  • Born to be for our members

  • Born to be fair

  • Born to connect

  • Born to be green

  • Born to be accountable

  • Born to be for our members

A Maruku Arts artist painting at Uluru–Kata Tjuta National Park. Image credit: Tourism Australia.

Maruku Arts · Uluru–Kata Tjuta National Park
Image: Tourism Australia

First Nations careers

As part of our Innovate Reconciliation Action Plan, we’re committed to increasing employment opportunities for Aboriginal and Torres Strait Islander communities.

From providing hands-on work experience for young Australians interested in tourism, to creating meaningful career pathways into professional and management roles for Aboriginal and Torres Strait Islander people, we’re passionate about building the diversity of our workforce and contributing towards a greater understanding of Indigenous cultures.

Work where you want to explore

From busy cities to iconic coastal towns and quiet spots in nature, YHA properties are found right across Australia. Find the place that suits your pace, and the opportunity that you’ve been waiting for.

Our network

Explore our 19 properties across Australia

20 places

New South Wales

Queensland

Victoria

South Australia

Tasmania

Western Australia

YHA Sydney Harbour

City · NSW

YHA Sydney Harbour

Harbour views from The Rocks. A place to welcome the world.

View all YHA jobs

Explore our places here. Check current vacancies in our recruitment portal.

Frequently asked questions about working with us

Ready to start exploring?

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Keep in touch.

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Register your interest

Register through YHA’s recruitment portal.